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Can I transfer BTC, ETH to OneGate?
Sorry. OneGate currently only supports NEP17 (a token standard for the Neo blockchain) assets.
What if I delete the App, are my assets still there?
Yes. Delete OneGate doesn't me delete your assets. As long as the [recovery phrase] or [private key] is backed up, you can import it to other wallets to retrieve your assets.
Other wallets support importing recovery phrase: Neo3-GUI
Other wallets support importing private key: NeoLine, O3, Neo3-GUI, Neo-CLI, etc.
What if OneGate ceases operations, will my assets still exist?
Yes. As long as the [recovery phrase] or [private key] is backed up, you can import it to other wallets to retrieve your assets.
Other wallets support importing recovery phrase: Neo3-GUI
Other wallets support importing private key: NeoLine, O3, Neo3-GUI, Neo-CLI, etc.
What if I forgot my private key or recovery phrase, can I find them back?
Unfortunately, OneGate will not store your private key or recovery phrase. If you lose your recovery phrase/private key, we can't retrieve it for you. Please be sure to keep them carefully!

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Last modified 2yr ago