🎮Others

Can I transfer BTC, ETH to OneGate?

Sorry. OneGate currently only supports NEP17 (a token standard for the Neo blockchain) assets.

What if I delete the App, are my assets still there?

Yes. Delete OneGate doesn't me delete your assets. As long as the [recovery phrase] or [private key] is backed up, you can import it to other wallets to retrieve your assets.

• Other wallets support importing recovery phrase: Neo3-GUI

• Other wallets support importing private key: NeoLine, O3, Neo3-GUI, Neo-CLI, etc.

What if OneGate ceases operations, will my assets still exist?

Yes. As long as the [recovery phrase] or [private key] is backed up, you can import it to other wallets to retrieve your assets.

• Other wallets support importing recovery phrase: Neo3-GUI

• Other wallets support importing private key: NeoLine, O3, Neo3-GUI, Neo-CLI, etc.

What if I forgot my private key or recovery phrase, can I find them back?

Unfortunately, OneGate will not store your private key or recovery phrase. If you lose your recovery phrase/private key, we can't retrieve it for you. Please be sure to keep them carefully!